Have a question about Steadyrack products, shipping, returns, warranty policies or something else? You’ll most likely find the answer here. For all other concerns and inquiries please get in touch with our Support Team.
ProFlex is the world’s most advanced vertical pivoting bike rack. Featuring a new modern aesthetic, increased load capacity (can now hold bikes up to 55kg/121lbs), a SteadySpine which allows for the seamless integration of the new GearMate storage organiser system, removable rear tyre rest allowing for the mounting plate to be used with future products (watch this space) as well as new SteadySaddle which allows for bikes with fenders or mudguards. Basically the ProFlex does everything the Classic does and more!
Yes! The ProFlex comes in three sizes, Narrow for bikes with a tyre width of up to 2.1” (Road, Gravel, City, BMX, eBike, Fender), Wide for bikes with a tyre width of up to 2.8” (MTB, eMTB, Fender, Gravel) and Fat for bikes with a tyre width of up to 5” (Fat, Cruiser, Fender, Plus, eBike)
Yes, the ProFlex still has our pioneering pivoting feature allowing for pivoting on either side of the rack to maximise space saving.
Yes! While the Classic range racks could hold up to 35kg, the new ProFlex can hold bikes up to 55kg.
Yes, our innovative SteadySaddle allows for bikes with or without fenders or mudguards. If you have a minimum of 20mm or 3/4 Inch clearance between tyre & stays, then your bike will be compatible.
Yes, ProFlex follows the same principles of the Classic range but now includes easier installation of the end caps with our slide-and-click system. Check out our ProFlex installation video for more.
If you have installed your existing rack onto a timber surface and have used the vertical mounting holes (timber installation), the ProFlex can be installed using the same holes. If it is installed using the horizontal mounting holes (masonry installation), you will need to mark out the vertical mounting holes on your existing rack before removing, and then the ProFlex rack can be installed by drilling new vertical mounting holes.
Yes! Our new ProFlex includes a SteadySaddle which allows for bikes with fenders and mudguards. We also have a specific ProFlex Fat Rack for bikes with tyre width’s up to 5’’.
GearMate is our new storage organiser system that seamlessly integrates with all Steadyrack bike racks. Whether you’re storing your helmet, gloves, shoes, gels and other cycling accessories, the GearMate allows you to store everything in one place. In addition, the adaptable and customisable system allows you to arrange the GearMate your way with over 200 possible arrangements, it is as unique as your ride.
Yes, the GearMate is designed to work seamlessly with all Classic racks ( Road, MTB, Fat, and discontinued Fender and eBike). You will just need to buy a SteadySpine which allows for the GearMate products to attach and install.
Yes! One of the most unique features of the GearMate is its versality. With over 200 possible setups, you can arrange the GearMate to your needs. For example. If you install most of the components on the left side, you’ll maximise the pivoting space on the right side of the rack and vice versa. Check out our GearMate installation video for more information on how to install.
Currently we only sell the full bundle and SteadySpine. Please subscribe to be the first to know when we launch new products including components for the GearMate.
Nous avons créé plusieurs Steadyracks pour convenir à différents types de vélos. Les supports de montage de nos supports sont tous identiques, seuls les bras ont des longueurs et des largeurs différentes pour s'adapter aux différentes tailles de vélos. Pour trouver le Steadyrack adapté à votre vélo, veuillez consulter la page Nos produits pour apprendre comment mesurer votre vélo avec précision.
Avec un Steadyrack, il n'est pas nécessaire de soulever ou de jongler avec vos vélos. Il suffit de serrer le frein arrière, d'attraper le guidon et de marcher à reculons pour soulever le vélo sur la roue arrière. Regardez notre démonstration du levage de vélos lourds dans notre eBike Rack.
Oui, nos cinq supports pivotent jusqu'à 160 degrés, à gauche et à droite.
The rear wheel rest/bracket is designed to prevent the bike from swinging from side to side when pivoting a bike in the rack. This keeps bikes safe and secure and eliminates damage to the wall. Your tyre is only required to have partial contact with the rest for it to perform its function. Simply place the rear wheel to the side you wish to pivot the bike. It works universally with all tyre widths, including fat tyres. Narrow tyres will generally sit deeper in the bracket (more than wide tyres).
Accrocher un vélo dans un Steadyrack ne causera aucun dommage à votre cadre, fourche ou roue. Aucune partie du cadre du vélo ne touche le support, seul le pneu avant est protégé par les bras en acier.
Les Steadyracks sont assemblés en utilisant une tension spécifique pour les écrous (couple de serrage = 5nm) qui maintiennent l'épine centrale aux supports de montage supérieur et inférieur. Ce réglage est conçu pour donner une tension suffisante au pivot afin que les vélos puissent être chargés sur n'importe quel angle sans que le porte-vélos ne bouge trop. Lorsque vous retirez les 2 capuchons en plastique du haut et du bas, les écrous sont exposés. Vous pouvez desserrer les deux écrous pour libérer davantage le porte-vélos, et vous pouvez également les serrer pour bloquer le porte-vélos en position. Nous vous recommandons de les maintenir pour que les crémaillères soient rigides mais puissent encore pivoter.
La crémaillère peut être assez rigide lorsque vous l'utilisez les premières fois, puis elle se détend un peu. Ceci est dû au type de rondelles en fibre que nous utilisons pour aider à l'effet de raidissement.
The racks are designed to cover a wide range of tyre widths. Some wider tyres will fit tightly in between the arms of the rack. As long as you can still release them by pulling on the handlebars with minimal force it's fine. It actually helps to ensure the bikes can't be easily dislodged. If you find you have to use excessive force to remove the bike you may need to change to a larger version of the racks.
No, it's not possible to lock the rack solid in one position. You can tighten the nuts sufficiently that the rack will be very hard to pivot which will effectively hold it in the one position. To do this you need to remove the 2 plastic mounting bracket covers (end caps) and tightening the 2 nuts that attach the central pivot bar to the mounting brackets. We recommend you check your fixings to your wall carefully and make sure they are very secure if you do this as any pressure sideways will put extreme pressure on the mounting brackets fixings.
No, you can load and unload the bike at any angle provided that the central pivot bar nuts are set to the factory setting of 5nM.
It really depends on the width of your handlebars and the pedals. It will fold until the handlebars touch the wall but not quite 90 degrees or flat to the wall. For a normal road bike bar, we would allow about 400mm or around 16 inches, and for a MTB with wider bars probably around 1m or 39 inches (give or take).
En rangeant vos vélos verticalement avec un Steadyrack, vous pourrez les faire pivoter jusqu'à 160 degrés dans chaque direction, les plaçant ainsi plus près du mur. Cela permet non seulement de gagner de l'espace au sol, mais aussi de gagner de l'espace dans les zones plus petites, ce qui est utile lorsque vous partagez l'espace avec une voiture. La possibilité de faire pivoter les racks d'un côté à l'autre, combinée à la conception du bras, permet une flexibilité d'emplacement et un gain d'espace bien supérieurs à ceux de tout autre produit. Le design breveté et révolutionnaire de Steadyracks permet de gagner de l'espace au sol et peut être monté sur pratiquement n'importe quel mur, avec seulement 350 mm entre chaque rack. Grâce à l'action de rotation/pivotement, les vélos stockés dans un Steadyrack peuvent se chevaucher et, lorsqu'ils ne sont pas utilisés, les bras se replient simplement pour gagner encore plus d'espace.
The Steadyrack won’t work with a rear wheel because of the derailleur and gears. One of the main features is the way you roll your bike in and out; you don’t use a lifting action so you can do away with hooks. It’s very easy to balance the bike on the back wheel and push forward until the front tyre engages and then it just rolls up and drops into the 2 v shaped cradling points. The bike is then resting on a cushioned tyre not hanging by a hook.
The Steadyrack won’t work with a rear wheel because of the derailleur and gears. One of the main features is the way you roll your bike in and out; you don’t use a lifting action so you can do away with hooks. It’s very easy to balance the bike on the back wheel and push forward until the front tyre engages and then it just rolls up and drops into the 2 v shaped cradling points. The bike is then resting on a cushioned tyre not hanging by a hook.
Nous avons écouté vos commentaires et nous avons maintenant un nouveau design amélioré pour nos supports de pneu arrière, y compris un support de pneu arrière plus grand pour Fat Rack. Les supports de pneu arrière sont maintenant disponibles en trois tailles différentes : Petit, Moyen et Grand. Le petit repose-pneu est compatible avec les vélos rangés dans le Classic Rack et le Fender Rack. Le repose-pneu moyen est compatible avec les vélos rangés dans le porte-vélo de montagne. Le Large Tyre Rest est compatible avec les vélos rangés dans le Fat Rack.
Nous sommes désolés, mais nous n'avons pas actuellement de solution adaptée à votre taille de pneu et qui permette également l'installation d'un garde-boue. Si votre garde-boue/barre est de type clipsable et n'est pas relié à l'essieu avant par des tiges métalliques, il devrait fonctionner correctement avec le Fat Rack.
Steadyrack Classic, Fat, Fender, Mountain Bike, and eBike Racks all come in Black only. However, you can customise your racks with our End Caps, which come in red, blue, green, yellow, orange and gray. Watch our End Cap installation video here.
Yes - all our racks are compatible with most types of locks, including chain, cable and D-locks. We have introduced a lock bracket and D lock and cable which is available for purchase on our website. It is also important that you do not rely on the rack arms, as the bolts holding these to the rack frame can be undone.
Great question! The best process is to put the rear brake on and walk backwards to raise the bike up onto the rear tyre. This ensures that there is minimal effort used and absolutely no lifting required.
Comme le Steadyrack est conçu pour être la solution ultime de stockage sans élévation, vous pouvez être sûr que le stockage de votre vélo dans un Steadyrack ne causera aucune tension sur votre dos. La conception sans levage permet de ranger facilement même les vélos lourds. Pour en savoir plus sur les avantages du Steadyrack , cliquez ici.
Oui, nous avons un support pour vélos électriques qui est parfait pour le rangement de vélos électriques lourds avec des garde-boue ou des pare-boue.
The Fender Racks will suit exactly the same bikes as the Classic Rack except the Fender rack will also work with bikes that have fenders or mudguards, whereas the Classic is only suitable for bikes without fenders and mudguards. The Fender rack will also only accommodate for bikes up to 25kg/55lbs.
Due to the small space between the front tyre and the down tube on TT bikes you would need a Fender Rack or eBike Rack.
Unfortunately, any wheels that are less than 16" in diameter will not fit in any of our Steadyracks. If you store a bike with smaller wheels, you risk not having the tyre come into contact with the two V-shaped cradling points, meaning the fork will rest on the rack before the tyre.
We found some success with placing Velcro straps on the bottom arm to shorten the distance between the 2 points, however the bikes are not as stable, and you would need to strap the wheel to the upper arm of the rack with Velcro as well.
Some of the newer plus size MTB tyres have extra-large shoulder lugs (tread) which take the overall width past the actual measurement marked on the sidewall. If your tyres have extra wide lugs you can still work to our sizes in our guide but it will be a tighter fit and will mean you have to push it into the rack and pull harder on the bike to dislodge it when you remove it. So yes it should fit in a mountain bike rack but will be a firm fit. If you don’t want to do that you should go to the next size up to the Fat Rack. The bike will sit nicely in the rack but the front wheel may fall to one side slightly due to the larger gap but it will be very easy to unload.
Nous ne recommandons pas de dépasser les limites de poids fixées pour chaque porte-bagages. Le poids supplémentaire et la force exercée pour faire rouler un vélo plus lourd sur le Fender Rack pourraient faire plier les bras. En respectant les poids indiqués pour chaque porte-bagages, vous éviterez d'endommager le porte-bagages ou votre vélo. Si votre vélo est plus lourd et possède des garde-boue ou des ailes, consultez notre porte-bagages pour vélos électriques.
We have 5 models to suit a wide variety of bikes. The best model for your bike depends on the wheel rim diameter and tyre width of your front wheel. Please visit our website to work out which rack you need.
Nous ne recommandons pas de stocker des vélos dont les roues ont un diamètre inférieur à 16 pouces dans nos supports. Si vous stockez un vélo avec des roues plus petites, vous risquez que le pneu n'entre pas en contact avec les deux points d'appui en forme de V, ce qui signifie que la fourche reposera sur le support avant le pneu.
Nous avons réussi à placer des bandes Velcro sur le bras inférieur pour réduire la distance entre les deux points, mais les vélos ne sont pas aussi stables et il faut également attacher la roue au bras supérieur du support avec du Velcro.
Yes! This is a common concern for many bike owners with these types of brakes and suspension. When your bike is hung up vertically, the fluid in your forks will run towards the seals and keep them lubricated. This will prolong their use, so it's actually good for your bike and forks to hang it vertically on our bike racks. If you have hydraulic brakes on your bike the fluid will run down when the bike is hung, so we advise pumping the brakes a few times when you take the bike off the rack if it's been there for a while. The shocks shouldn't leak when the bike is hung up, however if they do it's a good indication that the seals may need replacing. Read our blog post for more information about storing bikes with hydraulic brakes in Steadyracks.
L'une des principales caractéristiques de notre conception est le fait qu'il s'agit du support le plus adapté aux roues en carbone. La pression exercée sur le vélo est moins importante que celle exercée par la conduite et c'est certainement mieux que les crochets. La roue est calée entre les deux points d'appui en forme de V créés lorsque les bras sont rabattus et le pneu amortit la roue et le vélo. Si vous utilisez un Steadyrack, vous n'aurez absolument pas besoin d'entretenir vos jantes ou vos roues.
Steadyracks are actually the perfect solution for storing carbon frame bikes and wheelsets! This is because our racks cradle the whole front wheel tyre, meaning there is no direct contact with the wheelset or bike frame. Additionally, there is less risk of damage from and to surrounding bikes as the racks are made to pivot and are hung by rolling the bike into the cradle instead of lifting the bike onto a hook.
Our MTB rack is wider and longer to accommodate the larger tyres on mountain bikes, however your 1.75 inch tyres will still sit securely in the MTB rack. You'll find there's some slight movement of the bike within the rack due to the rack being larger than the Classic Rack, however the bike is still completely secure within the MTB rack if you wish to use that one.
Our locks and cables are designed to deter opportunistic theft. If they are used in unattended highly visible private or public spaces they will not be effective at preventing theft by a professional with sophisticated tools or equipment. Where possible the included D Lock should also be looped through the bike’s wheel and the rack to further deter thieves. For further security, you can visit your local hardware store to source tamper proof bolts to install your rack.
We do not recommend leaving your bikes unattended or within easy reach in full public view even when locked, as it is almost impossible to prevent brazen professional theft from occurring. We also recommend not showing your bikes home location when recording rides using tracking apps or GPS apps. If you do want to share your home location make sure only you and your trusted friends can see your posts as thieves have become more sophisticated, following your posts to locate your bikes and using technology to mimic your door access and stealing bikes from inside garages and homes when you are not at home.
Nos guides de conception et d'espacement peuvent être téléchargés sur notre site web.
Chaque support est fourni avec :
1x support/support de roue arrière en plastique, qui doit être fixé au mur dans l'axe de votre roue arrière (voir nos instructions d'installation et nos vidéos pour plus d'informations).
4 boulons et chevilles pour l'installation du support.
2x vis plus petites et chevilles pour le support de pneu arrière.
INSTRUCTIONS D’INSTALLATION
1 an de garantie gratuite
Consultez notre page de conseils d'installation pour plus de détails.
L'espacement de vos rayonnages dépend de l'espace que vous souhaitez économiser au sol, au mur, ou un peu des deux. Nous avons créé un guide pratique de placement mural pour vous aider.
Gagner de l'espace au sol
Si vous voulez économiser de l'espace au sol, vous devrez accrocher vos porte-vélos plus loin les uns des autres afin de pouvoir utiliser le pivot pour les plier plus près du mur. Si vous voulez les replier autant que possible, il est préférable de les espacer suffisamment pour que les vélos ne touchent pas le support voisin lorsqu'il est replié.
Gagner de l'espace sur les murs
Si vous voulez gagner de la place sur le mur, vous pouvez les accrocher plus près les uns des autres. Attention, plus ils sont proches les uns des autres, moins ils pourront pivoter avant de toucher les vélos de part et d'autre de celui auquel vous accédez. Vous devrez peut-être aussi décaler les hauteurs (une vers le haut et une vers le bas) pour éviter que les guidons ne se touchent. L'avantage de notre conception est que vous pouvez placer vos vélos à une distance de 350 mm l'un de l'autre, voire plus près encore dans certains cas, mais vous pouvez toujours créer un espace d'accès en faisant pivoter les vélos de chaque côté.
Économisez les deux
Nous avons constaté qu'en plaçant vos supports à la même hauteur et à environ 600 mm les uns des autres, vous obtenez un peu des deux. Les vélos peuvent être repliés les uns sur les autres, mais ils ne dépasseront dans votre espace au sol que de la moitié de ce qu'ils feraient s'ils étaient à angle droit. Cela signifie souvent que vous pouvez faire entrer une voiture dans votre espace de stationnement à côté de vos vélos.
Il s'agit d'un guide uniquement, nous vous recommandons donc de vérifier la taille de vos vélos, le type et la largeur du guidon et l'espace disponible au mur et au sol. Pour plus d'informations sur l'espacement, consultez notre page Guide de placement mural.
Tous les Steadyracks sont fournis avec des boulons hexagonaux de 10 mm et des chevilles de maçonnerie pour les racks et des vis de 8 mm et des chevilles pour le support de pneu arrière. Les chevilles sont destinées à la maçonnerie uniquement.
Veuillez consulter notre page Conseils d'installation pour des instructions détaillées.
Comme les fixations métriques ne correspondent pas toujours à la taille exacte des mèches dans les différentes régions, si vous n'êtes pas sûr, nous vous conseillons d'apporter les chevilles murales fournies avec votre rack à votre quincaillerie locale ou à un expert, et de leur demander la taille de mèche adaptée à votre équipement et à votre installation.
N'oubliez pas que vous aurez besoin d'une taille différente pour le repose-pneu arrière.
Au maximum, vous ne devrez en utiliser que 4. Chaque Steadyrack est livré avec 4 vis et chevilles pour l'installation du support et 2 vis et chevilles plus petites pour le support du pneu arrière. Les chevilles murales sont réservées à la maçonnerie. Pas pour le bois.
Chaque plaque de montage comporte quatre trous de fixation et vous n'aurez besoin que de deux de ces trous pour fixer votre rack au mur ou au cadre. Les deux trous alignés verticalement sont destinés à être fixés aux montants et les deux trous alignés horizontalement sont destinés à être fixés à la maçonnerie ou à d'autres surfaces solides.
Les Steadyracks ne peuvent être fixés sur aucune surface fragile, y compris les cloisons sèches, le plâtre, les plaques de plâtre, etc. Ils doivent être fixés sur des surfaces structurellement saines, capables de supporter le poids du vélo et du support. Visitez notre page de conseils d'installation pour des instructions détaillées.
Using Steadyracks to transport bikes is possible, however, it will void the warranty of the rack if done. If you decide to proceed with using the racks to transport bikes, the bikes must be tied to the racks using velcro straps or similar, to prevent excessive load being placed on the rack during transit. If the bikes bounce up and down when stored in the rack, this can cause the arms to bend and bike to dislodge.
You can fix rails across the studs at your preferred mounting height and then you can space your racks along the rails. Another option is to fix a sheet of plywood (10-13mm, or 1/2 inch thick) across the top of your wall lining or studs and then screw your racks to the ply in the exact location you want them.
No.
Steadyracks can be installed into any structurally sound vertical surface.
It is NOT recommended that you install Steadyracks into Plasterboard or Drywall (also known as Gyprock). Fixing to Drywall, Plasterboard or Gyprock alone voids our warranty. Your racks must always be fixed to a suitable structural material capable of supporting the weight of the rack and the bike. The wall plugs/anchors supplied are for masonry use only.
Steadyracks can be installed into any structurally sound vertical surface. Fixings are provides for installing to Timber or Masonry (brick/concrete). If you wish to install the rack to any other type of surface - such as steel you will need to purchase additional fixings.
It is NOT recommended that you install Steadyracks into Plasterboard or Drywall (also known as Gyprock). Fixing to Drywall, Plasterboard or Gyprock alone voids our warranty. Your racks must always be fixed to a suitable structural material capable of supporting the weight of the rack and the bike.
Nous recommandons d'installer le support de roue arrière avec votre porte-vélo Steadyrack, mais si les circonstances vous empêchent de l'installer, le porte-vélo fonctionnera quand même comme prévu. Vous constaterez peut-être que votre roue arrière bouge plus que d'habitude sans le support, mais il n'est pas indispensable de l'installer.
Ideally no. The bike should be suspended above the floor to allow it to freely pivot. Bikes will come in different lengths and therefore different mounting heights which is why we suggest measuring your bikes first by following our installation guide. Refer to our installation instructions for how to work out your optimum mounting height.
All bikes will vary in their ideal mounting height. Refer to our installation guide for how to work out your optimum mounting height.
Si vous installez vos supports à un endroit où ils seront directement exposés aux éléments, cela annulera notre garantie. Ils montreront des signes de rouille et le métal deviendra terne avec le temps ; cependant, la fonctionnalité ne sera pas affectée si nos instructions d'entretien régulier sont suivies. Le plastique est traité contre les UV et ne devrait pas changer d'aspect s'il n'est pas exposé directement au soleil.
The two vertical holes are for timber installation and the two horizontal holes are for masonry installation.
It is possible to install a tandem bike in a Steadyrack. However, the rack will need to be mounted higher to allow for the length of the tandem bike. You also need to ensure that the tandem bike doesn't exceed the maximum weight limit of the rack you have chosen. Please note, it can be more difficult to mount a tandem rack in a Steadyrack due to the length of the bike.
Installing your Steadyrack using tamper proof bolts will provide a higher degree of security to prevent theft. We have also introduced a lock bracket and D lock and cable which is available for purchase here. It is also important that you do not rely on the rack arms, as the bolts holding these to the rack frame can be undone. We also recommend not leaving bikes in out of the way public or vulnerable places even when locked as it is almost impossible to prevent a professional thief from stealing a bike using cordless power tools.
No the racks are not made from stainless steel. The steel is a mild steel and its zinc coated or chrome plated depending on which model you choose.
The racks are made from mild steel and UV treated plastic all of which is fully recyclable.
Our racks are not made from recycled products, however, all of our racks are made from recyclable materials as well as all of our packaging.
Our preference would be to manufacture in our home country Australia however we are not able to produce our products cost effectively here. Even though we don’t manufacture at home we are employing staff, consultants, and service providers in many countries including our headquarters in Australia; if it weren’t for our Chinese factory we would not have a business and we would not be employing anyone.
Yes – the warranty lasts for a period of five years effective from the purchasing date. You may also register online to extend the warranty. Please read our warranty page on our website for full information.
We work hard to ensure that Steadyrack is manufactured to the highest standard. However if you find a fault or you are dissatisfied with your Steadyrack for any reasons, please visit our returns page for more information. If you change your mind, you have 30 days to return your Steadyrack products in new, unmounted condition. Please note, any return shipping costs must be covered by the customer as agreed to in the terms and conditions when purchasing on our website.
Nous acceptons les retours (conformes à notre politique de retour) dans nos entrepôts situés en Europe, au Royaume-Uni, au Canada, aux États-Unis et en Australie.
Une fois qu'une commande a été traitée, elle ne peut être annulée et l'article doit être renvoyé à Steadyrack conformément à la politique de retour.
L'acheteur ne peut pas suspendre les commandes passées au vendeur, sauf avec le consentement écrit préalable du vendeur et seulement si l'acheteur rembourse au vendeur toutes les pertes subies en raison de cette suspension ou de cette annulation, y compris, mais sans s'y limiter, tous les dommages indirects et consécutifs et les dépenses qui en découlent. L'ordre de l'Acheteur de suspendre ou d'annuler une commande peut être considéré comme une répudiation, rendant l'Acheteur immédiatement responsable des pertes, dépenses et autres dommages subis.
It isn’t uncommon for couriers to split parcels into different consignments if there is more than one carton in a shipment. Your shipment has in this instance. The second consignment of your shipment will be delivered 1-2 business days after the first. If you still have not received your final shipment, please contact Steadyrack Support and we will endeavour to resolve the issue for you.
It isn’t uncommon for couriers to split parcels into different consignments if there is more than one carton in a shipment. Your shipment has in this instance. The second consignment of your shipment will be delivered 1-2 business days after the first. If you still have not received your final shipment, please contact Steadyrack Support and we will endeavour to resolve the issue for you.
Veuillez envoyer un courriel à support@steadyrack.com et nous serons en mesure de vous fournir des informations sur les revendeurs près de chez vous.
We can ship products anywhere in the world. If your city/country is not listed on our site please contact support@steadyrack.com with your details and we can arrange a shipping quote for you.
Nous disposons d'entrepôts répartis dans le monde entier pour expédier nos porte-vélos le plus rapidement possible aux foyers et aux entreprises du monde entier. Nous expédions depuis l'Europe, le Royaume-Uni, le Canada, les États-Unis et l'Australie. Consultez nos délais d'expédition estimés et vérifiez si votre pays peut bénéficier de la livraison gratuite.
Shipping times and deliveries vary depending on your country, region and location. Your estimated shipping delivery time will show at the checkout. However, please keep in mind that these may not take into account courier operating days, public holidays and other delivery variables. Once you have placed your order online, it can take from 1 – 3 business days to process your order.
Please visit our Dealer or Distributor page and complete the form and one of our sales team members will be in touch shortly.
The reason you have received two different models, is because we recently made a slight tweak from the V-shape to the U-shape. This is a completely aesthetic tweak and both rear tire rests that you received are functionable. The V-shape has been discontinued, so if you wish to replace them with the U-shape rest, then we are happy to offer you the new U-shape rest valued at $9.99, free of charge, if you are happy to cover the shipping costs.
No, this is a prototype that is still in a research and development stage.
Oui, nos supports sont parfaits pour les immeubles d'habitation où le parking se trouve dans un environnement sécurisé et non exposé directement aux intempéries.
Yes, you can find a wide variety of spare parts available to purchase on our website. If you have any further enquiries, please send an email to support@steadyrack.com and we will be able to provide you with information about parts.
As we use a higher grade of plastic the plastic components of our racks can withstand temperatures within the range of -20 degrees to 70 degrees celcius
Our racks are made to be used under full cover; garages, sheds, or even indoors. Providing that your rack is installed under full cover, it is suitable for coastal conditions. It is recommended that if installing your Steadyrack in coastal conditions that you regularly clean your rack with warm, soapy water to remove any salt build-up which can cause corrosion. Ensure to dry the rack completely after cleaning. Care and maintanence instructions can be found on the installation instructions and on our website. Disclaimer; If you install your racks anywhere they will be directly exposed to the elements including anywhere outside it will void our warranty.
We understand the price can be prohibitive, however our price is as it is for two reasons. The first is that we genuinely believe it reflects the quality and innovation behind our product, and the second is that once you buy a Steadyrack, you have it for life as it is over engineered and built to last (likely longer than your bike!).
Forward your request to partnerships@steadyrack.com and we will be in touch with you shortly.